← Back to Home
🍪

Cookie Policy

How we use cookies and similar technologies on our website

Last updated: 15 January 2025

This Cookie Policy explains what cookies are, how Unity Care & Homecare Services Limited uses them on our website, and how you can control your cookie preferences.

We are committed to transparency about the data we collect and how we use it. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies

⏱️

Session Cookies

Temporary cookies that expire when you close your browser. They help the website remember your actions during a single browsing session.

💾

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

🏠

First-Party Cookies

Cookies set by the website you are visiting (in this case, uhcare.co.uk). We have full control over these cookies.

🌐

Third-Party Cookies

Cookies set by external services we use (like Google Analytics). These are controlled by the third party, not by us.

2. Cookies We Use

We use the following types of cookies on our website:

2.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as setting your privacy preferences or filling in forms.

  • cookieConsent - Stores your cookie consent preference (accepted/declined)
  • Purpose: Remembers whether you have accepted or declined cookies
  • Duration: Persistent (stored indefinitely until manually deleted)
  • Type: First-party, stored in localStorage

2.2 Analytics Cookies (Optional - Requires Consent)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We only use analytics cookies if you click "Accept All" on our cookie banner.

  • Google Analytics 4 (GA4) - Tracks website usage, page views, and user behavior
  • Cookie names: _ga, _ga_*, _gid (set by Google)
  • Purpose: Understand website performance, user journeys, and popular content
  • Duration: Varies (from 24 hours to 2 years depending on specific cookie)
  • Type: Third-party (Google)
  • Privacy features: IP anonymization enabled, data processing agreement in place

Learn more about how Google uses data: Google Privacy Policy

3. Why We Use Cookies

We use cookies for the following purposes:

Essential Functionality

To remember your cookie preferences and ensure the website functions correctly across your browsing session.

Improve User Experience

To understand which pages and features are most popular, helping us make improvements that benefit all users.

Website Performance

To identify technical issues, slow pages, or broken links so we can fix them quickly and maintain a high-quality website.

Measure Effectiveness

To understand how people find our website and which content helps them make informed decisions about care services.

4. Cookies We Do NOT Use

To protect your privacy, we do NOT use the following types of cookies:

  • Advertising/Marketing Cookies: We do not track you for targeted advertising purposes
  • Social Media Tracking: We do not use Facebook Pixel, LinkedIn Insight Tag, or similar tracking tools
  • Cross-Site Tracking: We do not track your browsing activity across other websites
  • Personalization Cookies: We do not create user profiles or personalize content based on your behavior
  • Third-Party Data Sharing: We do not sell or share cookie data with advertisers or data brokers

5. How to Control Cookies

You have several options to manage your cookie preferences:

5.1 Using Our Cookie Banner

When you first visit our website, you will see a cookie consent banner with two options:

  • Accept All: Allows essential and analytics cookies
  • Essential Only: Only allows essential cookies needed for the website to function

Your choice is saved and the banner will not appear again unless you clear your browser data.

5.2 Changing Your Mind

To change your cookie preferences after making an initial choice:

  • Clear your browser's localStorage data for www.uhcare.co.uk
  • Refresh the page and the cookie banner will appear again
  • Make a new selection

5.3 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies (this may break website functionality)
  • Clear cookies when you close your browser

Here are links to cookie settings for common browsers:

5.4 Opt Out of Google Analytics

You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics across all websites.

6. Impact of Blocking Cookies

Essential Cookies Blocked

The cookie consent banner will appear on every visit. You may experience reduced website functionality.

Analytics Cookies Blocked

No impact on website functionality. We simply will not be able to track anonymous usage statistics to improve the site.

If you choose "Essential Only", your experience on our website will not be affected. You will still be able to:

  • View all pages and content
  • Submit contact forms and enquiries
  • Book appointments via Calendly
  • Navigate the website normally

7. Other Tracking Technologies

In addition to cookies, we use the following technologies:

Local Storage

We use browser localStorage to save your cookie consent preference. This is similar to a cookie but remains on your device until you manually delete it or clear your browser data.

Third-Party Embeds

Our website includes embedded content from third parties:

  • Calendly: Appointment booking widget (may set its own cookies)
  • Google Fonts: Web fonts for typography (does not set cookies)

These third parties may set their own cookies when you interact with their embedded content. Please review their privacy policies:

8. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The "Last updated" date at the top of this page will always show when the policy was last revised.

Significant changes will be communicated via a prominent notice on our website or by email to our service users.

10. Contact Us About Cookies

If you have questions about how we use cookies or this Cookie Policy, please contact us:

Unity Care & Homecare Services

Get in touch with our team

Email:
unitycarelimited@gmail.com

Phone:
+44 7466 105 940

Service Area:
West Yorkshire, United Kingdom

Related Policies

Learn more about how we protect your data

Privacy Policy →
How we collect, use, and protect your personal data